Allergy Compliance in Hospitality: From Risk to Reassurance

Even a single oversight can pose serious health risks. In hospitality, assuming a guest is “safe” is not enough, allergy questions must be asked every time by every team member.

This requires consistent routines at every stage of service, from how questions are asked to how information is recorded and communicated between front and back of house.

When these practices become second nature, the risk of errors during busy periods is minimized, ensuring all guests receive the care and reliability they expect.

BII Trusted Partner, HGEM, have written an article on how you can ensure safe dining with allergens.

Click here to read the full article