Become Qualified in Customer Service

The BII Level 1 Award in Principles of Customer Service is tailored for anybody in the trade looking to sharpen skills and enhance their knowledge.

The course is delivered online, taking approximately 3 hours to complete and currently priced at £40 (+VAT).

This qualification also benefits employers by providing them with reassurance in their staff, as the knowledge gained aligns with nationally recognised standards for Customer Service at this level.

Click here to purchase the course