Justin and Wayne share what it's like owing a pub business
We catch up with our friends Justin and Wayne at The Queens Head to chat about what it's like to own a pub business and their plans for the future.
What Keeps Guests Coming Back?
Exploring Customer Loyalty in Hospitality
Customer loyalty is a critical factor for hospitality businesses, but what truly keeps guests coming back?
This report, produced by KAM in partnership with Access Hospitality, explores the key motivations behind repeat visits, based on insights from 500 hospitality consumers.
Their survey included 23 questions exploring key drivers of customer loyalty, barriers to repeat visits and the effectiveness of loyalty programs and incentives.
Click here for the full report
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Join us in celebrating a huge milestone as John and Janis celebrate 15 years at The Tram Depot in Cambridge
They might be celebrating alone in lockdown right now, but they can't wait to raise a toast with their customers and friends when they reopen the doors!
Unicorn's Head Named GFC Pub of the Year!
They've only been in the pub just over a year and we're super proud to see that The Unicorn’s Head in Langar, Nottinghamshire, has been named Pub of the Year at the prestigious Great Food Club Awards 2024/25.